Privacy Policy

Effective

Edigi Kendra is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services. As a premier digital marketing agency based in Raipur, Chhattisgarh, we strive to handle your data responsibly and transparently.

By accessing our website or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our website or services.


1. Information We Collect

We collect the following types of information to provide and improve our services:

1.1 Personal Information

  • Contact Details: Name, email address, phone number, and postal address.
  • Professional Details: Job title, company name, and industry information.

1.2 Non-Personal Information

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the site, referral URLs, and clickstream data.

1.3 Sensitive Information

We do not intentionally collect sensitive information, such as government-issued IDs or financial account numbers unless required for specific purposes (e.g., billing).

1.4 Information from Third Parties

We may receive your information from third parties such as:

  • Social media platforms when you interact with our profiles.
  • Marketing partners and data aggregators.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

  • To provide, manage, and enhance our digital marketing services.
  • To communicate with you about your inquiries, projects, or accounts.

2.2 Marketing and Communication

  • To send promotional materials, newsletters, and updates about our services.
  • To tailor advertisements and marketing campaigns.

2.3 Analytics and Improvements

  • To monitor and analyze website performance.
  • To identify usage trends and improve the user experience.

2.4 Legal Compliance

  • To comply with applicable laws and regulations.
  • To enforce our terms and conditions.

3. How We Share Your Information

We may share your information in the following scenarios:

3.1 With Service Providers

Third-party vendors who assist us with services such as website hosting, payment processing, email delivery, or analytics.

3.2 For Legal Reasons

To comply with legal obligations, respond to lawful requests, or protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred.


4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance user experience and analyze site performance.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for website functionality.
  • Analytical Cookies: Used to gather insights into website performance.
  • Marketing Cookies: Help deliver personalized advertisements.

4.3 Managing Cookies

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our website.


5. Data Security

We implement industry-standard measures to protect your information:

  • Encryption for sensitive data.
  • Regular security audits and updates.
  • Restricted access to authorized personnel only.

Despite these efforts, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security.


6. Your Rights

You have the following rights concerning your personal data:

6.1 Access and Correction

You can request access to the personal information we hold about you and request corrections if needed.

6.2 Deletion

You can request the deletion of your personal information, subject to legal and contractual obligations.

6.3 Opt-Out

You can opt-out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.

6.4 Data Portability

You can request a copy of your data in a structured, machine-readable format.

To exercise your rights, contact us  at support@edigikendra.com.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before sharing your information.


8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will take steps to delete it.


9. International Data Transfers

If you are accessing our website from outside India, please note that your information will be transferred to and processed in India. By using our services, you consent to this transfer.


10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with the effective date. We encourage you to review this page regularly.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: support@edigikendra.com
  • Phone: +91 9109525441
  • Address: Near Old Shadani Darbar, Pandri Raipur, Chhattisgarh

Thank you for trusting Edigi Kendra. Your privacy is important to us, and we are dedicated to safeguarding your information.